Privacy statement Acrobel Embedded Solutions BV.

Privacy sensitive personal data is processed through our web shop. The secure handling of personal details is very important to Acrobel Embedded Solutions BV. Personal data is therefore carefully processed and secured by us.

We comply with the privacy laws when processing personal information. Amongst other things, this means:

  • we state clearly for which purposes we process personal data. We do this through the following privacy statement;
  • We limit the collection of personal data  to only the personal data needed for legitimate purposes;
  • We first explicitly ask for your permission  to process your personal data whenever your permission is required;
  • we take precautionary security measures to protect your personal data and we demand the same from outside parties that process our personal data;
  • we respect your right to let you see, correct or remove your personal data at your request.

Arcobel Embedded Solutions BV is responsible for the processing of personal data. In this privacy statement, we explain which personal data we collect and to which end we use it. We recommend you read this carefully.

This privacy statement was last edited on 09-02-2018.

Use of personal data
When you use our web shop, we receive some information specific to you. This could be personal information. We store and use only the personal data you explicitly state, related to the service you require, or data which is clearly entered to be processed by us.

We use the following data for the purposes listed in this privacy statement:

  • NAW data
  • Phone number
  • Billing address
  • Email address
  • Payment information
    To enter certain areas of our web shop, you have to register first. After registration, we store your chosen user name and the personal data you filled out. We store this data so that you don't have to input it every time you visit the shop, and so that we can contact you regarding the delivery of our agreement.

We will not pass the data connected to your user name on to third parties, unless this is necessary in order to execute our legal agreement or unless this is required by law. In case we suspect fraud or misuse of our web shop, we can hand personal data over to the authorities.

Portal entry
With our portal, you can gain access to your personal management environment where you can adjust your own settings.
Order processing
When you place an order with us, we make use of your personal data to deliver it. If necessary in this process, we can also hand over your personal data to third parties. You can read more about this further on in this privacy statement.

On top of the information on our website, we can also keep you up to date with our new products and services by email.

Contact form and news letter
Through our web shop, we offer the opportunity to ask questions via a contact form, which asks for various data so we can answer your question accordingly. You decide which personal data you fill out. The personal data you send us will be stored for as long as the information on the form or the contents of your email are necessary to ensure a complete answering and processing of your question.

We offer a news letter, by which we would like to inform interested customers about our products and/or services. Every news letter contains a link via which you can unsubscribe. Your email address is automatically added to the list of subscribers.

We do not publish your contact details.

Handing over to third parties
Your information is explicitly not handed over to third parties.
Our web shop contains social media buttons. The administrators of these services collect your personal data through these.

Our web shop uses cookies.

You are free to switch off cookies through your browser. Do keep in mind the possibility that our web shop might not work optimally when you do this.

Google Analytics
We use Google Analytics to keep track of visitor numbers to our web shop. We have made a processing agreement with Google to arrange how to deal with our data. We have not allowed Google to use the Analytics information for other Google services, and finally we anonymize the IP-addresses.

We take security measures to limit unauthorized access to personal data. We took the following special precautions:

  • Access to personal information is protected with a user name and password.
  • We use secure connections (Secure Sockets Layer or SSL) which protect all information between you and our website when you fill out personal data

Storage periods
Personal data as described above will be stored as long as necessary to process your orders, including guarantees. After this, we store the information for an additional maximum of 5 years for statistical purposes. After this, the data is deleted, unless we are required by law to store the data for a longer period of time (like the fiscal storage requirement of seven years for payment information).

Third party websites
This privacy statement does not apply to third party websites that are connected to our web shop through links. We cannot guarantee that these third parties handle your personal data safely or securely. We recommend you read the privacy statements on these websites before using them.

Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. We recommend you consult this privacy statement on a regular basis, so you stay up to date with these amendments.

Inspection and correction of your data
For questions about our privacy policy, or questions about inspecting or correcting (or deleting) your personal data you can always contact us using the following information:

You can send us a request to inspect, correct or delete this information. You can also request a data export of the information we use with your permission, or you can let us know that you would like to restrict our use of your personal information with your motivation to do so.

To prevent fraud we can ask for adequate identification in this case. In case it is about inspection of personal data related to a cookie, we ask you attach a copy of the cookie in question. You can find this in your browser's settings. In case the data is incorrect, you can request we correct or delete the information.

Authority Personal data
Of course we aim to help you in case you have complaints about our processing of your personal data. In compliance with privacy laws, you also have the right to file a complaint with the Authority Personal data against this processing of personal data. In this case, you can contact the Authority Personal data.

Contact information
Arcobel Embedded Solutions BV
Cereslaan 10
5384 VT Heesch